Shopping
What Shipping Methods Are Available?
- Free (5-7 Business Days)
- 2-4 Business Days
- Canada 5-7 Business Days
- International 2-3 weeks
- Local Pickup
Do You Ship Internationally?
Yes, we ship everywhere in the world! Just be sure to choose the correct country and international shipping at checkout.
How Long Will It Take To Get My Package?
Free shipping usually takes 5-7 business days. We also offer 1-2 and 2-4 business day shipping options for USA orders. Canada and international orders usually take 1-2 weeks for delivery.
Payment
What Payment Methods Are Accepted?
We accept all major credit cards and PayPal. Payments are processed via Stripe or PayPal.
Is Buying On-Line Safe?
Yes, our website uses the latest technologies to ensure your information is safe when buying.
Orders & Returns
How do I place an Order?
How Can I Cancel Or Change My Order?
You can change or cancel your order before it ships. We ship most orders within 1 business day so please send an email to info@richiehouse.com immediately if you need to cancel or change your order. Remember to include your order ID with your message.
Do I need an account to place an order?
No, you can check out as a guest. If you do create an account you can subscribe to get email promotions and news.
How Do I Track My Order?
You can go to the order tracking page and enter your order information to track the status of your order.
How Do I Return or Exchange?
To request a return or exchange please submit the form on the return and exchange page.